BPM Software Diagram
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Streamline Operations
Web Forms
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Web Forms
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Mobile Forms
Dynamics CRM Workflows
Dynamics CRM Integration
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Optimise Processes
Business Process Management Suite
Gartner Magic Quadrant
Intelligent Processes
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Sequence BPM SoftwareIntelligent BPM Software

PNMsoft Sequence is a Business Process Management Software (BPMS) suite. Sequence’s intelligent, change-ready applications can help you achieve a digital business transformation.
Take a Tour | Get Started

Dynamics CRMPower Up Dynamics CRM

PNMsoft SCE extends Dynamics CRM with agile workflows. Design workflows on an intuitive visual canvas and improve efficiency by transforming your service, marketing and sales operations.
Datasheet | Get Started

Our BPM Software transforms their business. Start your journey today: Get Demo | Contact Us

PNMsoft Customers“Sequence is user friendly, flexible, and easy to configure.” – Stuart Toll, Aon


Business Process Management SoftwareSmart Workflows

Citizen developers can turn business moments into smart workflows that change your business.
Video | Design a Workflow

Case StudyCase Management

Sequence enables the creation of powerful Case Management solutions for knowledge workers.
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PartnersWhy PNMsoft?

Our BPM experts help you build the right solution quickly, leading the field with >95% project success.
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BPM eBookBPM Traveler’s Guide eBook

Our BPM Traveler’s Guide is intended to guide you around the common pitfalls that threaten BPM initiatives, and toward the golden path — that sought‑after road that leads to BPM project success, and hence, the success of your company. It includes selecting the right processes, optimal project methodology, and super tips from our experts.  Download eBook

  • How BPM Can Facilitate Fluid Change

    Business Technology must adopt a new style of Change - Fluid Change. But are BPM suites up for the challenge? There are many ways that business technology can achieve Change. Gartner's Janelle Hill has astutely identified three major flavors:Episodic - One and done, Discrete. Continuous - Serial, Step Changes Fluid - Streaming, overlappingIn the report,
    18 September, 2015
  • PNMsoft Launches Key Product Update at Gartner BPM Summit

    The Microsoft Gold Partner unveils HotChange technology version 3.0 Iselin, New Jersey – Sept. 3, 2015 – PNMsoft, a Microsoft Gold Partner and global provider of Intelligent BPM Software (iBPMS) solutions, announces the upcoming launch of HotChange® technology version 3.0, a product update for Sequence™, its web-based, enterprise-level workflow software for optimizing business processes. This update will enable g
    3 September, 2015

ROI CalculatorDashboardUse our BPM ROI Calculator to quickly assess your benefits from Intelligent BPM Software with HotChange®. This test takes only 30 seconds to complete and gives you an idea of how PNMsoft can assist your company based on the type of processes you need to manage.


“Sequence is user friendly, flexible, and easy to configure…Sequence drives consistency and ensures we give a better service to our clients.” Stuart Toll, Chief Architect, Aon


“Sequence was selected for ease of use, agility, and ability to deploy changes quickly and easily to the production environment.”
Clare Bradley, Principal Consultant, Atkins


PNMsoftBeing able to pull that all together into a horizontal platform that’s very simple to use and yet has all this data makes a very big difference.” Bill Gates, Microsoft Chairman


PNMsoft is on Gartner’s iBPMS Magic Quadrant 2015, recognizing vendors focused on real-time agility, process optimization and intelligent business operations.

What is BPM Software?

First let’s start with BPM itself. According to Gartner, “Business Process Management (BPM) is the discipline of managing processes (rather than tasks) as the means for improving business performance outcomes and operational agility. Processes span organizational boundaries, linking together people, information flows, systems and other assets to create and deliver value to customers and constituents.” It is generally agreed by analysts and researchers that BPM is the optimal framework for process management, and should be the aim of any organization that is concerned with quality and efficiency.

Viewed in this way, BPM software enables organizations to automate and improve their business processes. On the most basic level, it is a technological framework for modelling, implementing, executing, monitoring and optimizing workflows, in an iterative cycle. Each cycle is meant to improve upon itself, leading to concept of “continual improvement”. View a BPM Tutorial

How does Business Process Management software work?

All organizations have pre-existing processes (and planned, future processes). These are often managed in a non-standardized manner, or with some standardization, but inefficiently. They are often broken up over several systems, some of which are as primitive as email, Excel sheets or even paper-based.

Business Process Management SoftwareThe idea of using software for Business Process Management is to guide an organization toward achieving the best possible representation of these processes, which not only reflects how work is done today, but how it should be done in the optimal manner. BPM software suites (BPMS) provide a graphical flowchart interface with which to model and and then implement processes. This visual interface enables human participants to better visualize and modify processes, since they can actually see their path of flow. Through visualization, problematic areas of processes are often revealed, and it becomes easier to fix them and create a more optimal flow.

Workflow and Activities

A workflow can include several activities which are connected together in a logical flow. These activities can either be human-oriented, such as Forms, Tasks and Messages, or machine oriented activities which integrate with other systems in the organization (such as ERP, CRM, Database and others). One of the strengths of BPM software is the ability to aggregate both human and machine activities into one coherent system of logical, connected steps. This gives the effect of an end-to-end application that spans people and systems. In this sense, BPM is an overarching solution, which sits above core company systems. This unified interface replaces the previously inefficient system.

Intelligent BPMS and Digital Business

A BPM application is more than just a workflow, though it often includes one or many such workflows. A BPM application includes additional elements that make it a total solution for a business problem. These elements can include: an end-user portal, integration with other systems, device independence, monitoring analytics, reports and other application-specific features.

An intelligent BPM software suite (iBPMS) is one that incorporates all these elements in such a way as to enable an organization to transform itself into a Digital Business that can achieve Big Change. This is accomplished by providing end users with the tools to handle Business Moments more intelligently, and by giving management the tools to intelligently assess, plan and improve overall performance. Gartner lists several features which are particular to iBPMS.

What are the benefits of BPM?

If implemented correctly, BPM software can achieve several goals for an organization including:

  • Standardization of non-standardized processes
  • Improvement of process efficiency
  • Reduction in time to complete workflows, and increase in their quality
  • Reduction in human resources and unification of disparate IT systems
  • Better ability to cope with and handle changes to processes
  • Isolation of process “bottlenecks” and their resolution
  • Increase in the relevance of existing IT systems within an organization

PNMsoft provides a unique technology called HotChange® that powers our intelligent BPM software. HotChange® enables organizations to meet the challenge of continual change . We have also developed Evolutionary BPM, an agile methodology for completing projects in iterative cycles of improvement, which has proven to be highly successful over time in a range of industries and geographies.

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