Finding a Common Language Between B...

Business and IT people are ever at odds, aren’t they? Business often complains that IT doesn’t see the “Big Picture”, and IT laments business’s incomplete vision of technology. Part of the “disconnect” betwee...

Giving Customer Experience a BPM In...

So many things can go wrong on the way to providing excellent Customer Experience (CX). Like a chain, the weakest link can destroy all the effort of the other parts. But while it’s important to go over all these factors, it’s also imperat...

Dual View BPM Bridges the IT-Busine...

How do you harmonize IT and Business people? Introducing Dual View BPM. BPM projects can put Business and IT teams at odds. Business users have one idea about the needs and goals of the solution, and IT developers have another. The result is confusio...

How BPM Can Facilitate Fluid Change

Business Technology must adopt a new style of Change – Fluid Change. But are BPM suites up for the challenge? There are many ways that business technology can achieve Change. Gartner’s Janelle Hill has astutely identified three major flav...

Should Technology Force Users to Ad...

The goal of many business technology projects is to change the way the members of an organization work. This is often because the current mode of work is deemed inefficient, costly or inconsistent. When designing a business technology solution, a maj...

Workflow Life Hack Interactive Grap...

Ever wanted to accomplish a hard-to-achieve goal? We’re proud to present our Workflow Life Hack – an interactive graphic that enables you to plan out and complete your goal step-by-step. Try the Workflow Life Hack Now What’s great a...

PNMsoft Sees Rapid Growth in Q2 201...

PNMsoft reports more than 65% revenue growth for Q2 2015, compared to Q2 2014, following 50% increased growth in Q1. PNMsoft today announced the company’s Q2 2015 performance results. In Q2 2015, revenue for PNMsoft’s intelligent Business Process...

Involving End Users in Big Change

In its Agenda Overview for Business Process Management, 2015 (get the report), Gartner makes it clear that the primary challenge businesses face today is their ability to cope with and achieve Big Change. Business disruption is a constant reality, an...

How to Accelerate Enterprise BPM Pr...

BPM holds both promise and anxiety for the Enterprise. Large companies and public bodies who have not yet migrated to BPM, know that such projects can have a major beneficial impact on their operations and their bottom line. They also know from their...

Why Case Management is a Digital Bu...

Business is getting…hotter. With the rapid increase in the rate of Change, all businesses are scrambling to keep up. The Gartner prescription for success in these volatile times is a phase shift in focus towards Digital Business. Digital Busine...