SEQUENCE Public Sector Solution Cut through the red tape, roll out the red carpet.

Public services can be a nightmare for both the provider and the customer. Paperwork-based processes take weeks to complete, and data is stored in dozens of locations. SEQUENCE aggregates data into a central portal, digitises forms and automates processes, revolutionising service and saving costs at every level.

What is SEQUENCE?

PNMsoft's SEQUENCE is a business process management suite which automates and digitises processes for many of the world’s largest enterprises. SEQUENCE’s proven public sector solution has enabled governments and public service providers to automate and control the following processes:

• Import license requests
• Nation-wide registration for public day care facilities
• Engineer, architect, and electrician license requests
• Social housing management
• Purchase requests
• Connecting businesses with embassies abroad

How Does it Work?

SEQUENCE's intuitive design interface enables you to model your organisation's processes. You operate processes in SEQUENCE Runtime, a collaborative web interface which runs on Microsoft SharePoint. SEQUENCE's powerful monitoring dashboards and reports enable management to supervise and control processes, improving performance over time.

SEQUENCE can been deployed locally or over the cloud. Today, SEQUENCE's cloud offering enables public sector entities to provide full eGovernment support to citizens and ministries online.

Benefits:

• Deliver stellar customer service from a central online interface.
• Reduce costs of manual and paper-based procedures.
• Drive efficiency and reduce turn-around-time on requests.
• Increase process visibility with rich visual dashboards.
• Ensure absolute compliance with regulatory requirements.

Case Study: GeRAP

GeRAP, a leading public corporation which manages information and services for the Portuguese government, is using PNMsoft's SEQUENCE as the BPM solution for implementing financial and human resources management shared services.

GeRAP CEO Dr. José Cordeiro Gomes presented a case study on this solution at the Gartner Symposium ITxpo 2011 in Barcelona.

Dr. Gomes focused on the optimisation and benefits achieved through implementing shared services through a BPM solution. Regarding PNMsoft, Dr. Gomes said, "They are very helpful in the way that...they are able to help us and work even out of hours to help us in the implementation...so it is a very good experience...and they work very well with Microsoft systems."

View the Case Study

Case Study: Home Group

Home Group is the UK’s largest provider of social housing solutions for Local Regional Government. With thousands of employees, customers and suppliers, Home Group was racking high expenses in repetitive administrative processes. PNMsoft’s SEQUENCE provided Home Group with an efficient way of working more economically and increasing its revenue-building operations.

About PNMsoft

PNMsoft was founded in 1996 by Human Workflow Automation experts with the mission of delivering Business Process Management (BPM) solutions for business users. We are a multi-national enterprise with headquarters in the UK and a global network of business partners. PNMsoft has forged close and long-standing partner relationships, particularly with Microsoft. We are a Microsoft Gold Certified Partner and a member of the Microsoft Business Process Alliance. We continue to expand our worldwide client base across a wide range of sectors. Our clients include Ministry of Justice (UK), Ministry of Trade & Industry (Israel), GeRAP, Home Group, Province of Antwerp and many more.