SEQUENCE Travel Solution

Bring costs down to earth, lift revenue to the clouds.

Any landing may be a good landing, but we understand that the travel industry is brimming with unbilled time, unrecovered costs and sub-par service. SEQUENCE Travel is a portfolio of solutions which empower GDSs and TMCs to maximise revenue, cut costs, and deliver unparalleled customer care. Get on board now.

What is SEQUENCE?

PNMsoft's SEQUENCE is the engine behind its business solutions. SEQUENCE is a collaborative BPM software suite based on a graphical flowchart-based platform. SEQUENCE provides organisations with simple and powerful tools to automate manual processes and collaborate on business management decisions.

How Does it Work?

SEQUENCE's intuitive design interface enables you to model your organisation's processes. You operate processes in SEQUENCE Runtime, a collaborative web interface which runs on Microsoft SharePoint. SEQUENCE's powerful monitoring dashboards and reports enable management to supervise and control processes, improving performance over time.

Our Travel Porfolio

Our comprehensive Travel porfolio includes the following pre-built and fully customisable solutions:

SEQUENCE TOUCH TECHNOLOGY (STT)

Automates the charging of fees for online booking by capturing key strokes caused by booking changes initiated by clients.

SEQUENCE TRAVEL NOTIFIER (STN)

Enables agents to notify travellers about unexpected changes via email and SMS.

SEQUENCE TRIP APPROVAL (STA)

A set of business rules which determine HR trip approval and seat class based on rank and destination.

SEQUENCE EXPENSE MANAGEMENT (SEM)

Aggregates and monitors expenses for agents on the road, manages agency-wide expenses.

SEQUENCE COMMISSIONS AND PAYMENTS (SCP)

Tracks agent activities and commissions and ensures they are paid for their effort.

SEQUENCE CUSTOMER SERVICE (SCS)

A user-friendly interface which facilitates fielding customer complaints, issues and changes.

Benefits

  • Save time and money by automating manual processes.
  • Maximise revenue on previously unbilled actions.
  • Recover costs and monitor expenses.
  • Deliver top-level customer service.
  • Collaborate on information and increase data visibility.

About PNMsoft

PNMsoft is a global software company which develops, markets, and supports BPM (Business Process Management) solutions. PNMsoft customers are in the public sector, financial services, energy, manufacturing, telecommunications, travel, and pharmaceutical industries and more.

Bill Gates introduces SEQUENCE at the Microsoft Office Developers Conference 2008

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