BPM Scenarios

BPM FOR FINANCE AND PURCHASING

In a competitive business environment, management of an organisation’s financial assets is the key to optimal business results. Tracking expenses, managing purchased items, and focused monitoring of suppliers and subcontractors can be effectively carried out by using SEQUENCE BPM & Workflow platform for management of critical mission applications such as:

• Purchase Requisition
• Travel Request
• Expenses Approval
• Budget Approval
• Invoice Approval
• Debt Collection
• Billing and Invoicing

SEQUENCE BPM & Workflow platform streamlines financial processes,
enabling you to “keep your eyes on the money.”

BPM FOR HUMAN RESOURCES

In modern organisations, human resources (HR) are the most valuable asset.
In order to achieve the highest standards of HR management and support management decisions, SEQUENCE BPM & Workflow platform offers a set of ready-to-use popular HR applications, including:

• Request for Training
• Vacation Request
• Recruitment
• Termination
• Employee Reviews
• Certification Management

Make the most of the human factor by utilizing the BPM capabilities
of PNMsoft’s SEQUENCE BPM & Workflow platform.

BPM FOR R&D

In order to stay ahead of the competition, a modern organisation’s products and services must be dynamic, flexible, and able to adjust according to present and future market needs. SEQUENCE provides the infrastructure for effective management of R&D processes, shortens time to market, and cuts re-work costs.
SEQUENCE BPM & Workflow platform includes popular R&D workflow applications such as:

• Bug tracking
• Feature requests
• Change requests
• Time to Market management

SEQUENCE BPM & Workflow provides R&D outfits with the tools to maximize efficiency and productivity, and insures quick response to market needs and a continuously sharp competitive edge.

BPM FOR SALES AND MARKETING

Supporting the marketing and sales staff and providing them with a set of workflow process driven applications saves valuable time and resources, allowing marketing and sales personnel to focus on the important mission of generating more business.

Using SEQUENCE BPM & Workflow for Sales & Marketing applications ensure that no potential customer “falls between the cracks,” streamlines the pre-sale process, provides the potential customer with rapid answers, and enables sales & marketing staff to react dynamically to changing customer demands.
SEQUENCE BPM & Workflow applications for Sales & Marketing include:

• Generation and Approval of Proposals
• Customer Enquiries
• Product Launch and Promotional Campaign
• Sales Process Management
• Bid Responses

Keep track of customers, streamline the sales process, and maintain real-time contact with ongoing negotiations with PNMsoft’s SEQUENCE BPM & Workflow.

BPM FOR CRM

In today’s business world, faster service and better support are more then benefits – they are the competitive edge. Supplying customers with accurate information online requires service personnel to become proficient with an entirely new set of tools: Solving problems more efficiently, giving customers the correct answers every time they call no matter how many people they encounter are all demanding tasks.

Creating an efficient workflow process-based application is the best and most cost-effective way to supply these service representatives and their customers with the information they need - when they need it.
PNMsoft's BPM & Workflow platform combined with Microsoft CRM provides a powerful end-to-end solution for both the Marketing and Support Divisions in the organisation.

PNMsoft's BPM & Workflow platform transforms Microsoft CRM into a process based CRM system supporting customized complex scenarios.

SEQUENCE BPM & Workflow platform provides a set of processes including:

• New customer approval
• Service call management
• Helpdesk
• Customer complaints
• Credit approval
• Money laundering assessment
• Task management
• SLA

Our CRM add-ons are tailored to customer needs, providing a set of utilities and tools that support the business needs of a service-oriented organisation.

BPM FOR SOX

The Sarbanes Oxley regulations require organisations to monitor and apply business procedures, especially regarding financial activities. SEQUENCE BPM & Workflow platform provides the technological response to these requirements, enabling procedures to be applied quickly and efficiently.

SOX regulations require organisations to set up a system for the supervision, monitoring, and management of fiscal business procedures: especially those processes that affect financial reports. These regulations mean to insure accurate reports that reliably present, in acceptable standards, the financial status of the organisation. Senior position-holders are held personally responsible for activities within the organisation, and therefore must ensure that procedures, approval authorizations, and operative solutions are clearly defined.

SEQUENCE’s built-in elements, including organisational structure and authorizations, temporary replacements for position holders, advance notices, reports, reminders, etc. facilitate the rapid application of processes in accordance with the SOX regulations.

Additionally, SEQUENCE enables the set up of a compatible application that allows for maximum flexibility regarding changes over a period of time. The system provides tools for a range of users – starting with the information systems team through the financial specialists to senior management.

The integration of the SEQUENCE BPM & Workflow platform capabilities with the Microsoft Office Accelerator for Sarbanes-Oxley offers a powerful and flexible solution that incorporates a familiar standardized work environment with a high level of transparency

For more about BPM Scenarios, contact us or request our white paper