Apple Leisure Group: Processes in P...

In case you haven’t noticed – winter is coming. While we all enjoy the holidays at this time of year, the frigid temperatures can be less forgiving. As you wrap yourself in layers upon layers of wool and reach for that second cup of tea, nothing ...

What does it mean to be a visionary...

Visionaries don’t just try to predict the future – they create it. Take for example Mark Zuckerberg, co-founder and CEO of Facebook, who has re-imagined the way people interact and connect; Howard Schultz, CEO of Starbucks, who has helped define ...

Riding the low-code wave

The application needs of today’s businesses are more complex than ever before. Organizations and their IT teams can no longer rely on traditional coding if they want to respond in time to ever-changing business requirements. What’s more, many fin...

Putting digital to work: the proces...

Today, nearly every enterprise wants to go digital. After all, history has shown that those who don’t innovate and evolve are eventually outpaced by more daring competitors. For instance, we’ve previously discussed Blockbuster. While Netflix tran...

BNI Europa banks on process innovat...

From the advent of the ATM in the 1960s to the rise in mobile banking over the past decade – banks have always had their eyes on innovation. In Europe, one of the most innovative banking institutions today is Banco BNI Europa. Established in 2014 i...

Leveraging Bimodal: It Takes Two

Introduced by Gartner three years ago, bimodal is a two-lane approach to IT development and implementation. It allows visionary CIOs to not only digitalize vital processes, but also push innovation in new areas. This is achieved by companies taking t...

Are you falling behind in your AI s...

From Spotify’s use of machine learning to recommend songs based on listening behavior to Bank of America’s chatbot “Erica” that can provide customers with their account information and financial advice – it seems like every day there’s ne...

Low-code: changing the game

All too often with business process management (BPM) solutions, company IT staff spend a large part of their time creating applications to meet basic business functions instead of working on new, more innovative ones that will further drive their com...

Fear factor: artificial intelligenc...

As people, we have a love-hate relationship with robots and artificial intelligence (AI). We recognize they can make our lives and business processes better and faster through automation and advanced data processing. And, we’re awed when new innova...

System of record can make or break ...

Many organizations are focusing on ways to differentiate themselves and innovate to stay ahead of the competition, instead of ensuring their system of record (SOR) is up-to-date and maintained. This is a major and costly mistake. The SOR is the found...