PNMsoft announces its Mortgage Industry solution

London, March 20, 2009 -- PNMsoft, the market leading Human Centric Workflow and BPM vendor announces its Mortgage Industry Solution to support the Financial Services Lending Sector helping these organisations improve its services to the Independent Financial Advisor community. The Mortgage Industry Solution from PNMsoft is powered by Sequence PNMsoft’s BPM product. The Solution will dramatically shorten Decision In Principle Loan cycle times providing automation and Straight Through Processing (STP) based on embedded business logic and business rules to enhance compliance and regulation while at the same time improving Customer Service and providing IFA user friendly services.

The solution will provide a better service to the IFA community, by enabling the lending organisations to process very quickly the IFA’s customer mortgage request and provide a Decision In Principle using modern integration services to mortgage product data bases and automating the response base on key customer information provided by both on line portals or telephone call centre’s.

Paul Sheridan PNMsoft VP for sales and Marketing stated “The ability to deal with the ad-hoc and exception handling have been key elements in automating and managing complex mortgage cases, under a robust Case Management system. Sequence ‘out of the box’ functionality and be quickly configured to reflect the culture and processes of each Financial Services organisation. Helping automate mortgage lending processes and being able to quickly comply with rapidly-changing regulations, as well as surfacing all the Management Information from the end to end process through Microsoft desktop environments for the process owners and business managers will put real time decision making capabilities in the hands of process owners. This empowers the business, providing efficiency and productivity gains, while lowering the internal cost of the service, but crucially maintaining or improving customer service levels.”

Key Capabilities

PNMsoft Sequence Mortgage Industry Solution offers lenders the agility and scalability required to respond and mange Mortgage cases in today’s tough environment. Capabilities include:

• End-to-end process case management
• IFA self service Microsoft interface
• Embedded Business Logic and Rules engine for qualification and STP decision making
• Configurable Dashboards for MI reporting
• Integration with and ability to leverage existing legacy systems
• Full simulation and optimization for impact and gap analysis

Paul Sheridan stated that “Today’s customers demand fast responses on their requests. The ability of an Financial institution to respond to customer requests through the front office while maintaining compliance and providing traceability and audit ability through the middle office and back office is where PNMsoft’s Sequence Mortgage solution drives value. Financial services companies looking to remain competitive will have to insure that the costs of its internal processes and the automation of those processes will drive the organisations market share and its customer service levels, which in the middle of an economic downturn will help it weather the rough economic times ahead.”

For more details on PNMsoft's BPM & workflow software,
please contact us or call Paul Sheridan: +44 (0) 192-381-3420
www.pnmsoft.com

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