ATKINS Automates Complex Commercial Service Delivery Process with PNMsoft’s SeQuence
Paula Sweet, Senior Product Specialist at ATKINS, one of the world’s leading engineering and design consultancies, presented a Case Study at the BPM Open House 2016. ATKINS selected PNMsoft’s SeQuence to implement a Service Delivery process to evaluate, manage and record opportunities and projects.
This complex solution required:
- The creation of over 100 online forms and 300 activities.
- Integration with existing systems.
- A single interface for users to view their own opportunities, projects and outstanding actions.
Paula Sweet said that “SeQuence was selected for ease of use, agility, and ability to deploy changes quickly and easily to the production environment.”
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