Enable users to optimize processes in real time
Success depends on adapting business processes quickly according to changing conditions. Organizations with a high frequency of change must be able to modify, integrate and distribute business processes without halting these processes as they run in production. This led to the birth of PNMsoft’s HotChange®, a technology which enables rapid change to HotProcesses in a controlled environment.
HotProcessesTM are business critical processes, where adjustments to skills, teams and resources can impact cost of transaction and profitability. HotChange® enables end users to view resource usage and process performance, and to make real-time changes which optimize HotProcesses for better results.
HotChange® includes the following features:
- Optimization of HotProcesses
- Quick visual feedback
- Small incremental changes
- No loss of uptime
- Put control in the hands of the business stakeholder
- Advanced Version Control
- HotSwap and HotFix functionality
- Advanced, rapid integration with CRM/ERP
- Mobile process management
- Dynamic task routing
Try our free BPM ROI Calculator to see how your company would benefit from HotChange® technology.
PNMsoft has completed SOC 2 (formerly SAS 70), an AICPA standard audit which ensures the highest level security, reliability and confidentiality (learn more). In accordance with SOC 2, PNMsoft ensures that change is governed and implemented in a secure manner, taking into account the client’s security, confidentiality and reliability requirements.
1E. Stutz, J. Luxford: Changing In-Flight Business Processes Using PNMsoft’s HotChange® Technology. Proceedings of the BPM Demo Sessions 2014, Eindhoven, Netherlands, September 10, 2014, CEUR-WS.org