Simplify Complex Problems
As business models have evolved, business process management (BPM) platforms have shifted, focusing more on engaging customers and making tasks more convenient. To provide that convenience, businesses don’t always have the time to spend months building and iterating upon new applications. Low-code development platforms are an efficient way for organizations to address these issues, enabling developers to quickly build and deliver applications without having to code each app by hand. Instead, the developer can utilize an array of pre-built components that can be dropped into the application wherever they need.
Although some situations require advanced coding, a low-code environment can offer enormous benefits under the right circumstances. A low-code development platform will allow teams with limited resources to accomplish more than they could on a traditional development platform. For example, a team that has little or no access to advanced developers are able to build more robust applications by simply pulling pre-made building blocks into the project and plugging them into the project as needed.
In the hands of an experienced developer, on the other hand, low-code platforms can significantly speed up the development process. Rather than coding entire tasks from scratch, developers can pick up pre-built packages and drop them into the project without having to waste valuable time and resources building them from scratch.
Low-Code for Business Process Management
When it comes to BPM, a low-code development platform can take what in the past was a complex task and make it a matter of a few clicks. Many developers consider the ability to create applications quickly and the ability to change applications easily to be the most important features of a BPM suite, which is exactly what we aim to do. PNMsoft’s iBPMS suite, Sequence, allows business users and process developers to access a simple, intuitive system within a single interface.
As the number of businesses with remote users grows, the need for mobile applications to manage business processes increases as well. A low-code platform makes it easy for business managers to adapt those applications as necessary without having to create a brand new solution for each update. Using these mobile BPM solutions, workers of all levels can collaborate on projects of any size, updating their status from anywhere with an internet connection.
Two Disparate Groups
For BPM to be effective, it needs to cater to the needs of two different groups: business users and process developers. With Sequence’s dual view, users can access either a business view or a design view within a single interface. This allows both groups to work within the same system without interrupting the other’s workflow.
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An Efficient Tool—Under the Right Circumstances
Low-code simplifies development by creating an intuitive interface for users to drag and drop the necessary components, but it’s important for organizations to recognize where low-code is appropriate and where more advanced coding is required. If the project becomes too complex or customized, it may end up needing extensive coding to fit the necessary specifications.
Because they make it so easy to create a myriad of applications in such a short time, low-code platforms can also lead to several one-off apps and platforms that have a single use, then are abandoned. Businesses should be aware of inexperienced developers creating simple applications that may be effective in the short term but are difficult to maintain and grow and integrate with other applications down the line.
Low-Code vs. No-Code
Low-code development can greatly simplify the process of developing new business processes, but it’s not meant to completely remove coding knowledge from the equation. In order to utilize a low-code platform to its fullest potential, organizations should still have developers on hand who have at least some coding knowledge.
While low-code permits individuals with less coding expertise to accomplish tasks that would otherwise be outside their reach, the real benefit to low-code is the time it saves developers as they go about their work. Rather than hand-coding every single aspect of the business process, they can drag and drop common building blocks into place where necessary. From those building blocks, developers can then expand the project with additional coding.
The main advantage that low-code platforms provide is agility. Taking too long on a project can mean hefty costs, and low-code development platforms permit developers to build a framework for an application on the fly without having to repeat their work a dozen times over. The visual interface provides a reasonable view of the end result before development is completed. If the project requirements change partway through development, it’s no longer a monumental task to take a few steps backwards and reorient the goal. On a low-code platform, the person in charge of the business process can make changes as necessary without bringing the entire enterprise to a grinding halt.
Learn When to Use Low-Code
Harris CapRock Communications is a managed communications service provider, serving energy, maritime, and government customers in extreme, remote locations. They utilize more than 60 satellites to connect customers across the globe. In order to provide their services effectively, Harris CapRock must have accurate technical and commercial data so their teams can create circuits for their clients and keep their databases up to date.
Harris CapRock’s organization needed to evolve at a rapid pace in order to keep up with the demand generated by their customers. The problem was that their ticketing system was old and inflexible. Once it had been put into place, it was difficult, if not impossible, for Harris CapRock to adapt it as their needs evolved. The system was static and not process-based, and it evolved slowly. Eventually, as the system became more out of date, an update of the system would require a complete rewrite of the code from top to bottom.
Harris CapRock used PNMsoft’s low-code BPM suite, Sequence, to build a new solution that manages all of the services they provide. With Sequence, Harris CapRock now uses nine separate workflows, each one mapping to a specific business process. This enables the team to efficiently manage inventory and customer information.
“Sequence makes it possible for developers to complete complex and time-consuming tasks in very little time,” says Mark Rauch, Applications Development Manager – Government Solutions at Harris CapRock. “Our team consists of experienced .NET developers, so that made some of the tasks even easier. But PNMsoft has made the product easy to use even for inexperienced users.”
Read Case Study: Harris CapRock
Frontica Business Solutions, which has since been acquired by Cognizant, faced the challenge of gathering information from a wide array of sources. While the data was shared among different systems following a scheduled data transfer, they still encountered a problem when many employees didn’t have the current versions of their data. Meanwhile, various departments and employees handled their workflows using so many different processes that it impeded their efficiency when working across departments.
In order to solve this problem, Frontica employed PNMsoft Sequence to standardize their business processes for creating work orders. These work orders required information and components from several departments, often leading to delays while employees sought out each piece of information. Using Sequence, Frontica was able to build a system that sent the necessary information to the right employees as it was needed. When a task came up that needed to be handled by a specific department, the BPM solution assigned it to the proper employee.
When asked whether he had any advice for those considering purchasing or implementing a low-code platform, Geir Inge Imsland, a Manager of Process Development at Frontica, advised:
“Think about your integration strategy. A good integration strategy will help you reduce overall development time for processes and applications drastically over time. If you are looking to purchase a low-code platform right now, take the time to get a demo from several vendors. Try to give them a small real case to solve. I believe seeing tools in action with an ‘unprepared’ case will give you better grounds for decision making.”
Read Case Study: Frontica
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